Shipping & Returns

SHIPPING

We accept both international and domestic orders. Postage is calculated on the weight or price of the items added to your shopping bag. When you receive your order confirmation and your order has been shipped, you will receive a tracking number and link where you can track its status online. Orders placed before 2pm will be dispatched same day Monday-Friday. Orders placed on Saturday and Sunday will be dispatched on the following working day.

Zone Time Cost
United Kingdom 1-2 Business Days £4.99
Europe Zone 1
France, Germany, Ireland, Italy, Holland, Spain, Denmark, Greece, Sweden
3-4 Business Days £10.00
Rest of Europe 3-4 Business Days £15.00
Rest of world 3-4 Business Days £20.00

Free Shipping

From time to time we will offer Free Shipping. To be kept up to date and find out when these offers are valid please sign up to our mailing list. We offer free standard shipping for all UK Orders over £100 and International Orders over £200. If your order meets these minimum free shipping amounts a Free Shipping delivery option will be available during checkout.

Returns

Returned items must be unused, in original packaging, and with original garment tags still attached. All returned items must be sent back within 14 days of purchase date. Returned goods can be exchanged or refunded (this does not include original delivery costs). You are responsible for the cost of returning your order. We advise that you send the parcel fully insured to  the full value of the goods and ensure the items are strongly packaged. Processed refunds may take up to 14 days.

Perishable goods such as magazines cannot be returned. Also we do not accept products such as; sanitary goods, hazardous materials or flammable liquids or gases. Additional non-returnable items; Gift cards,downloadable software products.

RETURNS PROCEDURE

1. Download, print and complete our returns form.

2. Post your return via an insured and trackable delivery service to - a number of names, 36 marshall street, london, W1F 7EY.

Returns sent back to us which have not been confirmed via email will take longer to process and may be refused. When returning for an exchange, please email us and clearly state the item, size and colour you request. We will ship out all exchanges free of charge.